Returns & Refunds Policy For UK mainland customers only Thank you for purchasing our products; we hope you are happy with your purchase. We expect that you will receive your order in good condition but if you’re not entirely satisfied, please see below for more information on our returns policy. Products sold are not eligible for sale or return. In the event that you consider any item you have received to be unsuitable, you may return it for a refund at your own cost. • Our customer service team must be notified within 7 working days of receipt of goods. • The item must be returned in its original condition and packaging unused and sealed. • A restocking charge of 10% of the invoiced value of items being returned will be deducted from the credit for the returned goods. If you have received goods that are faulty or damaged, please contact us within 7 working days of receipt of goods. Depending on the item and the damage, we may arrange collection of the faulty or damaged goods. We may require you to send us a photo of the fault or damage. • A credit will then be issued on your account. If any invoiced items are missing or sent in error, please contact our us within 7 working days.